Join the Team
We are actively hiring Service Technicians to join our team. If you are passionate about the ability of technology to transform the way we live and improve people’s lives and are a results-oriented team player, we have a career home for you here! Our leadership team works for you – and we take that seriously, with support programs and training that arm you to succeed and build a lucrative career as one of our valued Service Technicians. View the video below to learn more or apply now. We look forward to hearing from you.
Are you a fit?
We don’t require you to have prior satellite installation experience. Instead we look for the right mindset and attitude necessary to thrive as a productive member of our team. Specifically we are looking for people who are:
Results-Driven
Focused, achieving productive results that delight customers, whether it’s an installation or up-sell. Able to multi-task, resourceful and
hardworking
Active Learner
Eager to learn about new products, services and processes. Energized by personal and professional growth opportunities
Charismatic
Friendly, approachable and enjoys meeting new people. Can easily convey information and make others feel at ease
Responsible
Holds themselves accountable and is not hesitant to take responsibility. Exhibits a high degree of integrity
Role Specifics
We don’t require you to have prior satellite installation experience. Instead we look for the right mindset and attitude necessary to thrive as a productive member of our team. Specifically we are looking for people who are:
Expectations
Responsible for multiple customer visits daily. Visits are your opportunity to work one-on-one with our customers!
Customer visits will include:
Up-Selling: Offering our customers additional services and products that will propel them into the future of living in a Connected Home in a no-pressure manner
Site Surveys: Determining the best positioning of equipment for strongest signal reception
Installations: Installing cutting edge technology, including DISH satellite service, Hopper, Hughes and Viasat – Satellite Internet Service and Smart Home Services, such as Nest, Velop or Polk
Education: Teaching customers the basics on how to use and enjoy their new service and equipment
Skills
Enjoy working in an outdoor environment (we work in heat, cold, snow, rain, storms, and other types of inclement weather!).
Willingness to work one on one with customers to educate and sell products and services.
Experience in computer, electrical, maintenance/repair, general labor, cable, military, customer service and/or customer relationship experience is a plus!
Excellent written and verbal communication skills.
Basic computer skills, basic electronics and/or audio/video knowledge is helpful.
Have experience working with hand tools and power tools.
Either have experience safely maneuvering and climbing extension ladders, or ability and willingness to learn how.
Required Qualifications
Be available and willing to work weekends, holidays, and evenings.
High school diploma or GED preferred, college or technical/vocational school is a plus.
Valid driver’s license that meets DISH’s minimum safety standard.
Ability to pass a background & drug screen.
Performance Pillars
CSAT: Ensuring customer satisfaction
Sales: Improving the entertainment experience
Engagement: Creating positive engagements with customers, co-workers and management
Capacity: Maximizing your productivity
Benefits
Paid classroom and hands on training, ride along with top techs to get field experience, uniforms, cutting edge tools, a fuel card, and a vehicle.
Opportunity to gain valuable skills by working with great companies like DISH Network, HughesNet, ViaSat Internet, Nest, Polk, and others.
Comprehensive benefits package including, paid time off, medical, vision, dental, life insurance, short/long term disability, and 401K.
LinkUs is an employee-owned company, so as an employee, you are an owner! We offer profit sharing options through our Employee Stock Ownership Plan (ESOP). We want our employees to benefit from our successes, driven by you!
Compensation
LinkUs offers competitive base compensation and additional earning opportunities, including performance bonuses and sales commission. As our Technicians progress in their role, through various skill based levels. The compensation benefits follow as well! *Compensation offerings will differ slightly by Region.
Starting Hourly Rate
Beginning day one, our technicians receive a base pay of $14 – $20 an hour. Initial hourly rate is dependent on experience. Experienced technicians may start at a higher rate.
Retention Rate
As technicians progress through their field training, they can start earning sales based bonuses on top of their hourly rate.
Production Hourly Rate
After technicians complete their training, they are eligible for production bonuses, sales commission, PTO and base pay increases.
Locations
California
Anderson (Corporate) – 18621 Lloyd Ln. Anderson, CA
Bakersfield – 6000 Schirra Ct. Unit A Bakersfield, CA
Chico – 13251 Whitchurch Ln. Chico, CA 95973
Eureka– Remote Office
Fresno (Corporate) – 5595 W San Madele Ave Fresno, CA 93730
Victorville – 15330 Cholame Rd STE B Victorville, CA 92392
Modesto – 3125 Humphrey Ct. Turlock, CA 95380
Salinas – 1319 Burton Ave Salinas, CA 93910
Susanville – Remote Office
Ukiah – 2030 Industry Rd. Suite A Ukiah, CA 95482
Visalia – 916 N Century St. Visalia, CA 93291
Nevada
Elko – Remote Office
Las Vegas – 2915 Losee Rd Unit A-107 N. Las Vegas, NV 89030
Reno – 1020 S Rock Blvd. #G Reno, NV 89502
Sparks – Remote Office
Idaho
Idaho Falls – 4003 Professional Way Suite A Idaho Falls, ID 83402
Lewiston – 1301 Grelle Ave Lewiston, ID 83501
Boise – 3606 E Newby St. Nampa ID, 83687
Post Falls – 3680 W Seltice Way Post Falls, ID 83854
Twin Falls – 1205 W Addison Ave Twin Falls, ID 83301
Washington
Pasco – 3205 N Commercial Ave Pasco, WA 99301
Oregon
Bend – 63207 Nels Anderson Rd Bend, OR 97701
Eugene – 90502 State Hwy 99 N Suite D Eugene, OR 97402
Florence – Remote Office
Klamath Falls – 2811 Broadmore St #B209 Klamath Falls, OR 97603
Medford – 4750 Industry Dr Central Point, OR 97502
Roseburg – 221 Industrial Dr. Roseburg, OR 97471
Montana
Billings – 6871 King Ave W Unit F Billings, MT 59101
Bozeman – Remote Office
Helena – 9 Microwave Hill Rd Suite A Clancy, MT 59634
Missoula – 6900 Kestrel Dr. #11 Missoula, MT 59808
Kalispell – 468 Ash Rd Unit G Kalispell, MT 59901
Carson City – Remote Office
Candidate to complete online application and questionnaire.
15-minute phone conversation with Talent Acquisition to better understand your interest in the role, experience, and mindset.
45-minute in-person interview with a Field Service Manager to better understand your approach to work and why you think you are a fit for the role and company.
Once an offer has been extended, each candidate will be required to complete a drug test and LinkUs will conduct a background check.
You will learn about our training boot camp and your first day joining our team!